Return & Exchange Policy
Simple, smooth, and hassle-free returns.
- At MetroKart, your satisfaction is at the heart of everything we do.
- We offer easy returns and exchanges within 7 days from the date of purchase.
- Please ensure you keep your original bill and product tags for a seamless process.
- Items should be unused, unwashed, and in their original condition.
- We recommend checking your purchases at the time of billing for complete satisfaction.
- For hygiene and safety reasons, innerwear, socks, handkerchiefs, sunglasses, accessories, and cosmetics are not eligible for return or exchange.
- In case of any manufacturing defect, our team will gladly assist you with an exchange or appropriate resolution.
- Approved refunds will be processed via the original payment method or as a store credit.
- Our goal is to make your shopping experience smooth, reliable, and enjoyable every time you visit us.
- MetroKart reserves the right to update this policy to continue serving you better.