Terms of Use

Last updated: March 2026

1. Overview

This website is owned and operated by MetroKart Pvt. Ltd.
When we say "we", "us", or "our", we mean MetroKart.

By using our website or buying something from us, you agree to follow these Terms of Use.


2. Acceptance of Terms

If you use our website, it means you accept these terms.
If you do not agree, please do not use our website or services.


3. Who Can Use Our Website

  • You must be of legal age in your area, or have permission from a parent/guardian.
  • You cannot use our products or services for illegal activities.
  • You must not upload or spread viruses or harmful code.

If you break these rules, we may stop your access to our services.


4. General Conditions

  • We can refuse service to anyone at any time.
  • Your data (except payment details) may be transferred across networks.
  • Your payment information is always kept secure and encrypted.
  • You cannot copy or reuse our content without permission.

5. Information Accuracy

We try to keep all information correct, but we cannot guarantee that everything on the website is always accurate or updated.
Use the information at your own risk.


6. Prices and Services

  • Prices may change at any time without notice.
  • We may modify or stop any service without notice.
  • We are not responsible for any changes in prices or services.

7. Products and Services

  • Some products may be available only online and in limited quantity.
  • We try to show product images correctly, but colors may look different on different screens.
  • We can limit or cancel orders if needed.

8. Orders and Account Information

  • We can refuse or cancel any order.
  • You must provide correct and updated details (email, phone, address, etc.).
  • We may contact you if there are issues with your order.

9. Third-Party Services

  • We may use third-party services (like payment gateways).
  • We are not responsible for their policies or actions.
  • Please read their policies before using them.

10. User Feedback and Comments

  • If you send us suggestions or feedback, we can use them freely.
  • Do not post anything illegal, abusive, or harmful.
  • You are responsible for what you share.

11. Personal Information

Your personal information is handled according to our Privacy Policy.
By giving us your contact details, you agree to receive updates, offers, and service messages.


12. Errors and Updates

Sometimes there may be mistakes in product details, prices, or availability.
We can correct these and even cancel orders if needed.


13. Prohibited Uses

You must not use our website for:

  • Illegal activities
  • Spreading harmful software
  • Harassing or harming others
  • Violating any laws or rights

If you do, we may block your access.


14. Disclaimer

Our services are provided "as is".
We do not guarantee that everything will always work perfectly or without errors.


15. Limitation of Liability

MetroKart is not responsible for any loss, damage, or issues caused by using our website or products.


16. Termination

We can stop your access to our services at any time if you break these terms.


17. Governing Law

These Terms are governed by the laws of India.
Any disputes will be handled under the jurisdiction of Bettiah, Bihar.


18. Changes to Terms

We may update these Terms anytime.
If you continue using the website, it means you accept the updated Terms.


19. Contact Us

If you have any questions, you can contact us:

📧 Email: [email protected]

📍 Address:
MetroKart
Supriya Cinema Road, Opposite Motani Petrol Pump
Bettiah, Bihar – 845438